BMO Financial Group Moving Closer to Goal of Becoming a Top-Performing Canada-U.S. Financial Services Organization
With a five-year Total Shareholder Return of 18.7% and
a track record for delivering rising earnings through effective strategy
execution, BMO Financial Group is moving closer to its goal of becoming
a top-performing Canada-U.S. financial services organization.
That's the message
that Tony Comper, President and CEO, BMO Financial Group, delivered to
a Scotia Financial Summit 2004 audience gathered today at the Hilton
Toronto Hotel.
Mr. Comper said BMO
Financial Group's seasoned leadership team had identified the right business
mix, the right strategy and the right priorities "to stake a legitimate
claim as Canada's low-risk, high-return bank."
"While most of
the Canadian banks are targeting the U.S. for expansion, our distinct
advantages include an already strong franchise in some of the most lucrative
markets in the United States, a proven track record as an accomplished
acquirer, and both a proven capacity and a strong corporate will to significantly
improve productivity," he stated.
"Five years ago,
I told this audience that we were undertaking a major transformation of
BMO to build stronger relationships with our clients, improve our lagging
relative performance and achieve higher, sustainable returns for our shareholders,"
he said. "Our numbers indicate that we are doing just what we set
out to do, which is to maximize returns for our shareholders… as
evidenced by our progress in improving return on equity, net income, cash
productivity and our five-year total shareholder return."
"As demonstrated
by nine consecutive quarters of earnings growth, we are successfully executing
a Canada-U.S. growth strategy that is clearly working," said Mr.
Comper.
He added that shareholders
are beginning to reap the rewards of BMO's disciplined and focused management.
BMO has hiked dividends twice this year - a 26% increase from 2003, when
the organization also increased dividends a total of 17% in two installments.
"This year's
large increase, which marks our 12th consecutive year of dividend increases,
reflects BMO's strong capital position and this leadership team's confidence
in the quality of our earnings and our ability to meet our performance
commitments," said Mr. Comper.
Mr. Comper said that
BMO's future operating leverage will come from productivity improvement,
organic growth, the organization's credit expertise, strong capital base
for future acquisitions, technology investments in BMO's Canadian personal
and commercial operations, commercial and mid-market credit utilization
in the U.S. and any improvement in the economy.
Mr. Comper outlined
specific priorities and financial progress in BMO's three operating groups,
Personal and Commercial Client Group, Private Client Group and Investment
Banking Group. Excerpts from his address follow below:
Strategic Priorities
for F2004
"Improving the
productivity and profitability of our U.S. operations is one of our top
enterprise priorities for 2004 - as (of course) is productivity improvement
overall. While we are making good progress on both, we see lots of opportunity
for continued improvement."
Continuing Commitment
to Enterprise Growth Strategy
"We are growing
profits in our core, established businesses in Canada by focusing on building
lasting client relationships and improving productivity. At the same time
we are expanding profitably where opportunities exist, notably the U.S.
Midwest, the business banking market in Canada, and the wealth management
market in both Canada and the U.S."
"These stronger
fundamentals result in part from our success in shifting our business
mix. As a reminder, we are aiming for an overall business mix that is
70% retail and 30% wholesale, and we anticipate an increasing percentage
contribution from our U.S. operations over time."
"The stronger
fundamentals also result from disciplined execution of our Canada-U.S.
growth strategy. This strategy has already made BMO a leader among our
peers in successful U.S. expansion, and we remain committed to growing
profits in our broad-based Canadian franchise while improving and selectively
expanding our U.S. franchise."
Established Foothold
and Expertise for U.S. Expansion
"What sets us
apart from our Canadian competitors in terms of U.S. growth potential
is the franchise itself, established in one of the highest-growth, highest-potential
areas of the U.S. and tied together by the distinguished Harris brand…
we have a proven capacity to achieve targeted growth from our existing
Harris retail, business banking and wealth platform. We have an established
and growing mid-market business in the Midwest. And, of course, we have
unparalleled equity research capability. Together, these strengths translate
into below-average reinvestment risk in the U.S. market."
"It is hard to
overstate the value of our well-established presence in the high-growth
Chicago area where, as evidenced by volume growth and market share results,
we are competing successfully against large and determined new market
entrants. Our entrenched advantages include the Harris brand, a well-located
distribution network in prime real estate throughout the Chicago area,
and two decades of on-the-ground management experience. A particularly
hard-to-replicate competitive advantage in this regard is our integrated
Canada-U.S. management philosophy.
"We continue
to believe that our franchise is the jewel among U.S. holdings by Canadian
banks - and that this management team's insight into how to succeed in
the U.S. is unmatched in our peer group."
"As for industry
trends, the most important U.S. story remains ever-increasing competition
and industry consolidation as the drive for scale and operating efficiencies
continues in the aftermath of deregulation. Our U.S. franchise is well
positioned to benefit from this trend."
Personal and Commercial
Banking: Building Lasting Relationships and Focusing on Productivity
"The goal in
our Canadian personal and commercial operations is to become the only
financial services provider our customers will ever need. Toward this
end, we are enhancing our distribution system to make it easier for our
customers to do business with us and to provide them with a consistently
positive experience no matter which banking channel they choose.
Mr. Comper noted technology
improvements, which provide BMO salespeople with an integrated banking
portrait of each customer, have reduced wait times and improved the quality
of dialogue with customers and reduced the amount of time spent on paperwork
so that colleagues can focus on helping customers and increase sales.
He cited, as an example,
the implementation of an electronic service request system that enables
BMO to provide a same-day response to customer service requests that used
to take more than a week to complete. "The new system is already
resulting in happier customers and will free up more than 200,000 hours
of branch time annually to respond to other customer needs," he explained.
Private Client
Group: Strongest Results in Recent Years
"We have done
a pretty solid job of growing revenue and net income by managing our businesses
very effectively during the downturn. Since 2002, we have improved cash
productivity by 1000 basis points through focused revenue-generating initiatives
and disciplined management of our expenses, including reengineering business
models, renegotiating external contracts and reducing non-client facing
positions. Our realigned business units are now well positioned to ensure
solid results in all market conditions, and to reap even better returns
with a little help from the markets."
Investment Banking:
Strong Financial Performance
"The big story
in the Investment Banking Group in recent years has been our major business
mix shift to higher-return business, pushing up the group's cash return
on equity from single digits to the 19% cash return on equity this group
has achieved so far this year."
With respect to the
group's distinctive strategies in Canada and the U.S., Mr. Comper stated,
"We are building an integrated North American investment and corporate
bank - one that will capitalize on industry specialties and distinctive
capabilities. Our aim is to provide Canadian large corporate and U.S.
mid-market clients with a coordinated approach to raising the capital
they need."
Signature Strengths
"Other BMO signature
strengths significantly include our ongoing leadership in corporate governance
and our prudence and expertise in credit risk management."
"We are proud
of the talent and dedication of our people, who are becoming increasingly
adept at improving productivity and achieving higher levels of performance."
"We are excited
about the opportunities to grow and deepen client relationships in both
Canada and the U.S."
"We are delivering
on our promises."
Full text of Mr. Comper's
remarks are available at www.bmo.com/investorrelations.
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