News Releases
BMO Bank of Montreal continues to sharpen its focus on customer service with the appointment of Alexandra (Alex) Dousmanis-Curtis to the role of Senior Vice-President, Personal and Commercial Banking, in Canada's largest market.
Ms. Dousmanis-Curtis comes to BMO from TD Canada Trust. At TD, Alex held a number of positions including Vice-President and Regional Manager and Vice-President, Human Resources, GTA Division, and most recently was responsible for leading TD's retail sales strategy projects. At BMO, she will be responsible for the performance of 2,629 professionals who serve our customers through BMO's GTA network of 166 branches from Burlington in the west to Newmarket in the north and to Bowmanville in the east.
“For Alex, this is a ‘home-coming,' as she began her career here at BMO Bank of Montreal and spent the first seven years of her 28 years, as a banker, lender and mortgage specialist with BMO in Toronto,” said Frank Techar, President and CEO, Personal and Commercial Banking Canada. “Alex is a proven retail banking leader who has demonstrated the ability to exceed performance targets while at the same time believing, as we do, in a culture that values customers – their concerns and their time – above all else.”
“BMO has always valued local judgment, local experience, and local customer knowledge,” said Ms. Dousmanis-Curtis. “It is the renewed attention of everyone at BMO to putting the customer first that made it this comfortable for me to come home.”
“Alex's extensive retail banking experience and her ability to inspire a customer-focused team of bankers will help us attract new customers and grow our personal and commercial business in the highly competitive GTA,” said Mr. Techar.
Previously, as Senior Vice-President, Ontario Southwest Region, Alex successfully led the region through the TD CT merger. She was directly accountable for leading the integration of 144 branches and consolidating 92 branch locations. Under her leadership, the region became a top performer.
Ms. Dousmanis-Curtis joins the bank today and reporting to her are: Douglas Dawson, Vice-President, GTA North District; Bruce Williams, Vice-President, GTA Central District; Marilyn Rozsa, Vice-President, GTA West District; Robert Bissett, Senior Vice-President, GTA Commercial District; John Turner, Director, New Business Development Group; and Heather Grand, President and CEO, bcpbank.
Established in 1817 as Bank of Montreal, BMO Financial Group is a highly diversified North American financial services organization. With total assets of $356 billion as at January 31, 2007, and more than 35,000 employees, BMO provides a broad range of retail banking, wealth management and investment banking products and solutions. BMO Financial Group serves retail banking clients across Canada through its Canadian retail arm, BMO Bank of Montreal.
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