News Releases
VANCOUVER, June 25, 2008 – BMO Bank of Montreal continues its focus on customer service with its recent announcement of executive appointments in British Columbia.
Rob Serraglio is named Senior Vice-President, BC Division, responsible for the performance of over 3,000 financial professionals who serve customers through BMO's network of 143 branches in BC and the Yukon.
Reporting to Rob Serraglio are three newly appointed executives in BC. Joanne Gassman is appointed Vice-President, Retail Banking, Vancouver Suburban District. She was previously Vice-President, Vancouver Island. Michael Suzuki assumes the position of Vice-President, Retail and Commercial Banking, Vancouver Island. He was promoted from his role as Commercial Banking Area Manager, Vancouver Island District. Jennifer Muench is promoted to Vice-President, Retail Banking, Vancouver Centre District. She was previously Personal Banking Area Manager for downtown Vancouver.
Mr. Serraglio has a deep knowledge and extensive experience in personal and commercial banking having worked over 33 years at BMO, including the last 11 in executive positions. Prior to his appointment, he was Vice-President, Retail Banking for the Greater Vancouver District.
“Throughout his career with BMO, Rob has led his teams to superior performance while demonstrating a constant commitment to customer service,” said Frank Techar, President and Chief Executive Officer, BMO Bank of Montreal. “His ability to inspire his staff will serve us well with new and current customers,” added Mr. Techar.
“I look forward to putting the customer first and developing BMO's presence and business in BC”, said Mr. Serraglio who has been active in the community through participation on hospital foundation boards and coaching minor hockey. “Given the variety and complexity of financial products and services and the current turbulence in world markets, my colleagues and I at BMO are focused on providing clarity and easy to understand financial solutions for our customers that will enable them to grow their assets or businesses and realize their dreams.”
Richard Rudderham, Senior Vice-President for BC Division over the past four years, has been appointed Senior Vice-President for BMO Financial Group's Institute for Learning in Toronto. Mr. Rudderham is responsible for developing and delivering BMO's overall learning strategy aligned with the bank's business objectives for its 37,000 employees.
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